Hosted Voice

Get your extension up and running fast — set up your profile, devices, voicemail, and calling features in one guided walkthrough.

See exactly what each Extension/User setting does, from CLI and DND to call recording and device provisioning.

Connect a phone number to a user so they can start receiving calls right away.

Choose which number shows up when your team makes outgoing calls—or keep it private.

Add new users to your phone system one at a time or in bulk with a simple CSV upload.

Automatically welcome new users with their extension, login details, and QR code for quick phone system setup.

Find everything you need to connect your SIP device—domain, port, username, and password—in a few clicks.

Compare Basic, Standard, Plus, and Mailbox license types to pick the right feature set for every user.

Plug in a supported phone and let it auto-configure itself, or manage and troubleshoot device provisioning right from the portal.

Find your personal User Portal in just a couple of clicks from the PBX portal.

Control exactly who can record calls, barge in, listen in, or manage other extensions with flexible permission groups.

Control exactly how dialed numbers get formatted and routed with customizable, priority-based dial plan rules.

Fine-tune your PBX's voicemail, timezone, caller ID, and hold music all from one settings page.

Control which calls get recorded automatically, from ring groups to emergency numbers, and add a recording announcement.

See exactly which device is registered to an extension and review its registration history in a few clicks.

An extension user can use their existing login to access any additional portal areas you allow.

Send and receive text messages right from your business number through the User Portal.

Stay reachable on your mobile even if your desk phone loses power or connectivity, with easy call pickup and transfer star codes.

Route incoming calls to the right team automatically, with hold music, announcements, and easy agent login controls.

Route incoming calls through your team automatically until someone picks up, with flexible staged ringing and call balancing.

Automatically switch call routing on and off with schedules for office hours, holidays, and after-hours calls.

See exactly how call time breaks down—from hold music to talk time—with detailed CDR metrics.

Choose whether you get notified of incoming calls while you're already on the line.

Park a call on a shared orbit so any teammate can pick it up with a quick button press or app click.

Make calls, check voicemails, send SMS, and manage your settings—all from your browser.

Get notified by email the moment a call to your extension goes unanswered.

Redirect your calls to another number, extension, or hunt group when you're busy, unavailable, or away.

Manage voicemail greetings, PINs, and message settings, plus learn how to check and forward voicemail from any phone.

Record every incoming call to your Hunt Group and let admins play back or download recordings for up to 14 days.

Move calls between phones with ease using transfer, park, and pickup star codes.

Route calls automatically based on the digits a caller enters, perfect for postcode or membership-based call routing.

Turn on call recording for your extension and review saved calls anytime in the user portal.

See every DID number on your account and quickly assign it to a user, hunt group, or auto attendant.

Set up a virtual receptionist that greets callers and routes them to the right extension, hunt group, or department.

Share and manage contacts across your team, with whitelist, blacklist, and easy CSV import options.

Connect calls and voicemail events to your CRM or apps automatically with customizable webhook triggers.

Turn phone numbers on any webpage into instant calls, right from your desktop phone or browser.

See clearer call insights—volume, answer rates, queues, and top destinations—right in your portal dashboard.

Choose exactly which call queues you're logged into each time you sign in to your phone system.

Decide whether agents keep ringing or stop when your call queue moves to its next stage.

Find out how to transfer calls quickly using star codes.

Dial *56 to quickly check your phone's two-way audio and DTMF are working properly.

Redial the last number, return a missed call, or get caller details emailed to you—all with simple star codes.

Record important calls—or pause recording during sensitive moments—with a couple of quick key presses.

Manage voicemail, email alerts, and call recording right from your phone keypad with simple star codes.

Log in and out of call queues, or listen, whisper, and jump into live calls with simple star codes.

Dial simple star codes to control call forwarding, voicemail, recording, and more right from your phone.

Redirect calls to another number, a colleague, or voicemail with simple star codes—no admin help needed.

Get your Hosted Voice extension up and running on your phone with Bria Mobile in just a few taps.

Log into the Vodia desktop app in seconds with your SIP domain, extension, and password.

Get Linphone talking to your Hosted Voice line in minutes, with a quick fix for choppy calls on weak connections.

Get your Bria Solo softphone connected and ready to make calls in just a few settings.

Get your Yealink desk phone registered and ready to call with a quick manual setup guide.

Program your Yealink desk phone buttons for speed dial, BLF, DND, call parking, and more—right from the portal.

Connect the RingoTel app to your hosted voice line for calls and SMS, with step-by-step setup and troubleshooting tips.

Get your Grandstream phones auto-provisioned and synced quickly with GDMS and the Hosted Voice portal.

Connect Zoho CRM to your phone system to log calls, view contact pop-ups, and control calls straight from Zoho.

Automatically log calls and create HubSpot contacts straight from your phone system.

Automatically log your calls in Salesforce and jump straight to the matching contact with one click.

Automatically log calls into Zendesk tickets so your team never loses track of a customer conversation.

Connect Slack to see your calls logged automatically, right where your team already works.

Automatically log your calls in Odoo CRM and Helpdesk right alongside your contacts and tickets.

Automatically log your calls, sync contacts, and track outcomes right inside your monday.com boards.

Set a separate greeting for after-hours calls and route them straight to voicemail.

Route calls straight to voicemail with a dedicated extension and get transcribed messages emailed to you.

Fix engaged-tone call issues by making sure your DID is correctly mapped to the right extension.

Find out why the call recording announcement can't be changed and how to control recording with quick keypad codes.

Make calls from your mobile while showing your office number on the recipient's caller ID.

Add several users to your Hosted Voice account in one go, without the hassle of setting each one up individually.

Fix Safari login issues on Mac by tweaking two browser settings so your user portal loads properly.

Dial *97 or your extension to listen to your voicemail messages anytime.

See how Call Forwarding and Answerpoint handle your calls differently, so you never lose missed-call alerts or recordings.

Greet callers with a custom message before automatically routing them straight to your extension.

Route incoming calls on a DID straight to a mobile number using call forwarding, hunt groups, or an IVR menu.

Show callers exactly which group they've reached, right on your phone's display, so you can answer with the right greeting.

Fix one-way silence on your web phone calls with a step-by-step audio troubleshooting guide.