Can't Login to WebRTC User Portal Using Safari Browser

Hosted Voice
If for some reason that you or your users are unable to access the the user portal on the Safari web browser on a Mac OS, please do the following:
  • Go to Safari Preference
  • Click on the Privacy tab
  • Uncheck Prevent cross-site tracking to disable this
  • Click on the Developer tab
  • Check on Disable cross-origin restrictions
Once the above steps are done, log out and re-login back to the portal and try accessing the user portal again and this time the page should load.
Safari Privacy settings tab with "Prevent cross-site tracking" checkbox highlighted by a green arrow
Safari Privacy settings tab with "Prevent cross-site tracking" checkbox highlighted by a green arrow
Safari Developer settings with "Disable cross-origin restrictions" checkbox enabled under Security
Safari Developer settings with "Disable cross-origin restrictions" checkbox enabled under Security
Was this article helpful?
Ask AVA about this