Admin

Admin portal settings, user management, and system configuration

27 articles

Atomic Portal Settings

FTP Access Creating a Sub User Change your Atomic password Low Balance Notification Dark / Light Mode

Customer Management

Change an Account’s Service Plan Creating a New Service Customers 2FA for Atomic

Customise User Experience

Custom SMTP Setup White label user portal Create a user for White Label portal Setup a custom domain

Reporting

Support Matrix CDR Reporting Service Charges Active Calls Error Codes in CDR Reporting Summary Report

Billing

Understanding the Service Report from FTP Understanding the SMS Usage Summary Understanding the Mobile & NBN CDR File Tariff Codes Invoices Understanding the raw CDR from FTP Understanding the Hosted License Fee CDR Top-Up Account Balance