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Admin

Admin portal settings, user management, and system configuration

27 articles

Billing

Top-Up Account Balance

Invoices

Understanding the SMS Usage Summary

Tariff Codes

Understanding the Mobile & NBN CDR File

Understanding the raw CDR from FTP

Understanding the Service Report from FTP

Understanding the Hosted License Fee CDR

Customer Management

Creating a New Service

Change an Account’s Service Plan

Customers

2FA for Atomic

Customise User Experience

Create a user for White Label portal

Custom SMTP Setup

Setup a custom domain

White label user portal

Reporting

Active Calls

CDR Reporting

Error Codes in CDR Reporting

Service Charges

Summary Report

Support Matrix

Atomic Portal Settings

Change your Atomic password

Creating a Sub User

Dark / Light Mode

FTP Access

Low Balance Notification

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