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Admin
Admin portal settings, user management, and system configuration
Billing
Customer Management
Customise User Experience
Reporting
Atomic Portal Settings
27 articles
Billing
Top-Up Account Balance
Invoices
Understanding the SMS Usage Summary
Tariff Codes
Understanding the Mobile & NBN CDR File
Understanding the raw CDR from FTP
Understanding the Service Report from FTP
Understanding the Hosted License Fee CDR
Customer Management
Creating a New Service
Change an Account’s Service Plan
Customers
2FA for Atomic
Customise User Experience
Create a user for White Label portal
Custom SMTP Setup
Setup a custom domain
White label user portal
Reporting
Active Calls
CDR Reporting
Error Codes in CDR Reporting
Service Charges
Summary Report
Support Matrix
Atomic Portal Settings
Change your Atomic password
Creating a Sub User
Dark / Light Mode
FTP Access
Low Balance Notification
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