View Billing and Products as a Super Customer
Super Customers can view their invoices and assigned products directly from the portal. These pages provide a combined view for the Super Customer account without needing to sign in as an individual customer.
View invoices
Navigate: Billing > Invoice
The Invoice page shows:
- invoice type
- invoice date and due date
- invoice reference
- total amount
- amount paid
- remaining balance
- invoice status
Select View to open an invoice.
When payment is available for an unpaid invoice, select Pay Now to open the payment page. The Pay Now option is only shown for invoices that are eligible for online payment.
Use Previous and Next to move through additional invoice results.
View assigned products
Navigate: Products
The Products page lists the products assigned to the Super Customer account. Each row shows the product name, product type, allowance, monthly fee and one-time charge.
To narrow the list:
Step 1: Select a Product Type, or leave All product types selected.
Step 2: Select Apply.
Step 3: Select Reset to show all product types again.
Step 4: Use Previous and Next to move through additional products.