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Voice
Voice services, call routing, SIP Trunking, and phone system configuration
General
SIP Trunks
Hosted Voice
MS Teams Direct Routing
DID Numbers
Number Inventory
FAQ
Integrations
59 articles
General
Telstra Scam Call Changes
SIP Response Codes
Rate Checker
Connecting to Atomic via SIP
SIP Trunks
CLI/CLD Translation
Voicemail
Adding / Removing Channels
Create a Voice Service
Call Forwarding
Managing Media Relay
Anonymous / Private Calling
SIP End Point
Ring Back Tone Generation
Connections for Services
CDR - Result Codes
Connecting to Yeastar Cloud PBX
Hosted Voice
2-way SMS
Setting up a Hosted Voice Account
Timezone Management
Channels on Hosted Voice
What is Hosted Voice
Setup Custom SIP Domain
Get Started with Hosted Voice
MS Teams Direct Routing
Overview
Requirements
1. Create Service Plan
2. Adding the Domain
3. Activating the Domain
4. Connect Teams to Atomic
5. Add Users to Teams
6. Call Routing
7. Dial Plans
8. Calling Policies
9. Caller ID Policies
10. Auto Attendant / Call Queue
DID Numbers
Ordering a Number
Porting Cut Over Process
Inbound and Outbound Number Formats
Simple Answer Point
Port Your Telephone Number to a New Provider (Port Out)
Porting Authority Form
Forwarding a DID to an Extension using Asterisk
International DID Porting
Porting Numbers
Porting a Simple Number @CAT-A
Porting a Complex Number @CAT-C
Number Inventory
Editing DID’s
Moving DID Numbers
FAQ
SIP Profile
I can't dial out using when using the 02, 03, 04, 07,08 and 13
Why is my CLI appearing with a 99900xxxxxxxx number?
Dialling a Local Number
Sending & Receiving SMS (iOS)
I can’t Assign a number to a Connection
How Does Channels Work?
Caller ID Showing Incorrect Business Name
Why Your Call May Reach an Automated IVR or Not Ring on iPhone Devices
What is SIP ALG and why you need to disable it?
Integrations
Genesys
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