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Voice

Voice services, call routing, SIP Trunking, and phone system configuration

59 articles

DID Numbers

Forwarding a DID to an Extension using Asterisk

Inbound and Outbound Number Formats

International DID Porting

Ordering a Number

Port Your Telephone Number to a New Provider (Port Out)

Porting Authority Form

Porting Cut Over Process

Porting Numbers

Porting a Complex Number @CAT-C

Porting a Simple Number @CAT-A

Simple Answer Point

FAQ

Dialling a Local Number

How Does Channels Work?

I can't dial out using when using the 02, 03, 04, 07,08 and 13

I can’t Assign a number to a Connection

SIP Profile

Sending & Receiving SMS (iOS)

Why is my CLI appearing with a 99900xxxxxxxx number?

Caller ID Showing Incorrect Business Name

What is SIP ALG and why you need to disable it?

Why Your Call May Reach an Automated IVR or Not Ring on iPhone Devices

General

Connecting to Atomic via SIP

Rate Checker

SIP Response Codes

Telstra Scam Call Changes

Hosted Voice

2-way SMS

Channels on Hosted Voice

Get Started with Hosted Voice

Setting up a Hosted Voice Account

Setup Custom SIP Domain

Timezone Management

What is Hosted Voice

Integrations

Genesys

MS Teams Direct Routing

1. Create Service Plan

10. Auto Attendant / Call Queue

2. Adding the Domain

3. Activating the Domain

4. Connect Teams to Atomic

5. Add Users to Teams

6. Call Routing

7. Dial Plans

8. Calling Policies

9. Caller ID Policies

Overview

Requirements

Number Inventory

Editing DID’s

Moving DID Numbers

SIP Trunks

Adding / Removing Channels

Anonymous / Private Calling

CDR - Result Codes

CLI/CLD Translation

Call Forwarding

Connecting to Yeastar Cloud PBX

Connections for Services

Create a Voice Service

Managing Media Relay

Ring Back Tone Generation

SIP End Point

Voicemail

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