Voice

Understand how Telstra's IVR scam-call screening may affect calls using Telstra CLI, and what it means for whitelisting and roaming.

A handy reference for decoding SIP response codes when troubleshooting call issues.

Check the exact per-minute rate for any number before you dial, using the same tool that powers your bill.

Get the exact domain and IP details needed to connect your switch or device to Atomic for seamless call routing.

See where your mobile callers are calling from with location codes delivered right in your SIP headers.

Configure your SIP trunk so forwarded calls show the real original caller, not your own number.

Customize how caller and called numbers are formatted, converted, or blocked on your SIP Trunk.

Turn on Voicemail for your SIP Trunk and pick up missed calls by phone or email.

Easily scale your SIP Trunk call capacity up or down right from the Atomic portal.

Set up a SIP Trunk, Teams Direct Routing, or Hosted Voice service in just a few guided steps.

Redirect incoming SIP Trunk calls to another number automatically when you're busy, unavailable, or offline.

Control how your call audio is routed to help with NAT and network setup.

Make private calls work reliably by setting the correct SIP headers on your trunk.

Connect SIP phones and ATAs easily using a simple username and password login.

Turn on automatic ring back tones so callers always hear ringing, even if their device can't generate one.

Connect your SIP Trunk your way—set up endpoints, outgoing trunks, or incoming trunks with backup IPs in minutes.

Quickly decode negative CDR result codes to see exactly why a call failed.

Step-by-step setup for linking your Yeastar Cloud PBX to SIP Trunks, from trunk creation to inbound and outbound call routing.

Get the technical details on advanced SIP Trunk features like PRACK and Caller ID identity headers.

Follow the full setup path to get calls routing and numbers receiving on your voice service, from connections to DID assignment.

Offer your customers a fully branded cloud PBX with easy call routing, voicemail, and queueing built in.

Get your Hosted Voice service up and running with a branded portal for you and your customers.

Spin up a fully branded Hosted Voice account and PBX portal in just a few configuration steps.

Brand your own SIP domain so customers connect their phones with your company's name, not ours.

See how your Hosted Voice channel capacity scales automatically with your licensed users.

Set the right timezone for each account so your time-based call rules always trigger on schedule.

Turn on two-way texting for your Hosted Voice numbers and let users send and receive SMS right from their extension.

Choose your country during Hosted Voice setup so your timezone and dial plan are configured correctly from the start.

Connect your Microsoft 365 Tenant to get Teams calling up and running with Atomic.

Check what licenses and admin access you need before connecting Microsoft Teams to your phone system.

Set up your Microsoft Teams Service Plan and grab your Teams Domain name to connect calling to Office 365.

Connect your Teams domain to Microsoft 365 with a step-by-step guide to DNS verification and portal setup.

Good news—this domain activation step is no longer needed by Microsoft.

Connect your Microsoft Teams tenant to Atomic and get calling up and running in minutes.

Assign phone numbers and enable calling for your team members in Microsoft Teams in just a few clicks.

Route all your Microsoft Teams calls through Atomic with a simple step-by-step voice routing setup.

Set up dial plans in Microsoft Teams so numbers dial correctly every time.

Get the exact Microsoft Teams calling policy settings needed to keep your calls connecting smoothly.

Choose whether your number or a private ID shows up when you call from Microsoft Teams.

Route calls smartly by setting up Auto Attendants and Call Queues with dedicated numbers in Teams.

Find and order the perfect phone number, request number blocks, and assign them to your service in just a few clicks.

Know exactly what happens during number port cutover so your calls keep flowing without interruption.

Choose whether your calls display in E.164 or domestic number format, for both incoming and outgoing calls.

Forward incoming calls on your number straight to another phone, no trunk setup required.

Switch providers smoothly by learning what's needed to port your number away from Atomic.

Get, upload, or download the Porting Authority Form you need to transfer phone numbers smoothly.

Route your DID straight to an Asterisk extension with a simple config file edit.

Bring your US or Canada phone numbers over to Atom with a simple email request.

Move your existing phone numbers over with a guided porting process for Australian and New Zealand DIDs.

Move your existing simple phone number over smoothly in about 5-7 business days.

Understand what to expect when porting a complex number block, from submission to cutover completion.

Update how your numbers connect, format, and display—one at a time or in bulk across your account.

Reassign a phone number to a new service or connection in just a few clicks, with changes live instantly.

Connect Genesys Cloud to your SIP Trunks and enable 2-way SMS with step-by-step BYOC setup.

Atomic can provide phone numbers and calling services for many external PBX, voice AI, contact-centre and communications platforms.

Find the right SIP gateway settings—domestic or international—for smooth, reliable call connectivity.

Fix dial-out issues on 02, 03, 04, 07, 08 and 13 numbers by switching your SIP Trunk to Domestic dial format.

Stop calls showing a generic 9990 number—set your own caller ID for SIP Trunk calls in a few clicks.

Configure local dialling rules so calls to nearby numbers connect correctly, state by state.

Get your text messages pushed straight to your iPhone and reply on the go, no coding required.

Fix number assignment issues by making sure your SIP, Trunk, Teams, or Hosted Voice connection is fully configured first.

See how call channels work and why Call Forwarding needs at least two available.

See why your business name may show incorrectly on caller ID and how to get it corrected with Hiya, Truecaller, or Whitepages.

Find out why some calls to iPhones get screened by Siri or sent straight to voicemail—and how to get through.

Disable SIP ALG on your router to stop dropped calls, one-way audio, and other VoIP glitches.

See how caller ID (PAI) headers are handled on your calls and how to format numbers for the best carrier compatibility.

Connect your PBX for outbound calling with step-by-step setup for SIP Endpoint or SIP Outgoing Trunk connections.