International DID Porting
United States and Canada
To port these numbers, you will need to send an email to our support team at support@atomtelecom.com.au and provide them with the below details:
Customer Information
- First Name
- Last Name
- Billing Telephone Number
Numbers
Provide a list of numbers and the current carrier the number is subscribed to. If the number is a number range, provide the start and end number. You must own all numbers in the range.
Current Carrier Information
This is the current provider that you are porting the DID’s to Atom from.
- Account Number
- PIN Number (Optional)
- Account Type - Personal or Business
- Billing Telephone Number
- Service Address (not your billing address)
Porting Information
Let us know when you would like to port the number. You can select a future date to ensure your number transfer does not happen before you are ready. While we can’t guarantee an exact transfer date, it won’t happen before the date you select. Otherwise, we’ll process your number transfer as soon as possible.