Mobile

Provision a new mobile number, verify a physical SIM, and choose the right plan and data allowance.

Move an Australian mobile number to your service with verified holder consent and a clear authorisation record.

Activate your eSIM by scanning its emailed QR code on a compatible iOS or Android device.

Call over Wi-Fi where mobile coverage is weak, with calls switching between Wi-Fi and 4G when available.

Choose how long your mobile rings before calls divert to voicemail.

Manage a mobile service’s plan, barring, recurring 5GB add-on, and excess-usage allowance in one place.

Send calls to another number or voicemail, and manage forwarding from your mobile dial pad.

Keep unused mobile data for later and check your banked balance whenever you need it.

Adjust subscriber call controls and voicemail features from one place in the Atomic portal.

Share mobile data across your team and manage each member’s allowance from one pool.

Access voicemail and receive text transcriptions of messages left on your mobile service.

Control call waiting and choose whether your caller ID is restricted using simple dial codes.

Check mobile data and bolt-on balances, understand roaming charges, and get your newly ported eSIM sending SMS.

Check what each eSIM status means and know when a profile is ready, needs attention, or must be replaced.

Check device compatibility and set the right APN to connect to the Australian mobile network.

Set up your device’s Atomic Mobile APN for internet access, with platform-specific MMS and tethering settings where supported.

Move your eSIM to a new device or switch a physical SIM to eSIM using an emailed QR code.

Check mobile fair-use limits and understand which traffic patterns can lead to service restrictions or extra charges.

Check which mobile network, calling and messaging features are available, including their limits and restrictions.

Check whether your phone will keep making emergency calls after Telstra’s 3G shutdown and whether you need to update or upgrade.

Check whether a SIM or eSIM resource is ready for new activation by understanding its provider status.

Download mobile CDRs from FTP and identify the usage and charge details in each record.

Give your new carrier the details needed to move your mobile number and respond to the port request SMS on time.

Set a limit on extra mobile charges and see how included usage and bolt-ons are handled.

Check which numbers are free, barred, or charged as excess on your Atomic Mobile plan.

Look for Mobile coverage details for your service.

Check whether your older Samsung phone needs an update or replacement to keep using mobile service and calling Triple Zero.

Check whether your device is blocked as part of Telstra’s 3G network closure.

Compare mobile plans by data allowance, speed, calling and messaging inclusions.

Check whether international destinations are included in your plan or charged at PAYG rates.

Check which calls and messages may incur extra charges on your mobile plan.

Check which international destinations you can call and text at no extra charge with your mobile plan.

Add extra domestic data to your mobile plan with a one-off 5GB boost or automatic 2GB blocks.

Check whether your destination is covered by a Roaming Pack and see which Indian regions are excluded.

Compare roaming packs by data, calls, texts, and validity before you travel.

Call and text over Wi-Fi when mobile coverage is unavailable or your roaming pack runs out.

Activate an international roaming pack by text and check its allowances, validity and how overlapping packs are used.

Check partner mobile networks available at your destination, including VoLTE and emergency-call support.

Stay informed about roaming pack limits, expiry, and the calls and messages you can use while travelling.