NBN

Configure your CPE traffic shaping to match your Enterprise Ethernet service rate and get the best possible performance from your connectio…

Understand the minimum speeds your NBN service should reach and when you can log a fault if performance falls short.

Understand what counts as a standard or non-standard NBN installation and when additional charges or equipment installs may apply.

Understand when an NBN Co Professional Install fee applies for FTTC connections and which NCD installation option to choose at order.

Decode your NBN Service Class number to understand exactly what infrastructure is in place at your address.

Understand the difference between NBN Standard and Premium Grade to choose the right level of uptime, support, and fault restoration for yo…

Understand when a subsequent installation charge applies for adding an extra NBN service at your premises and how to avoid it.

Understand how NTD speed limits affect multiple NBN services sharing a single device.

Understand the difference between Best Effort and Dedicated bandwidth on Enterprise Ethernet to choose the right plan for your business.

Understand which NBN installation type to select during provisioning based on your site's SQ result and service class.

Get your NBN service connected fast — just plug in your modem, set it to DHCP, and you're ready to go.

Upgrade your FTTN or FTTC connection to full-fibre FTTP and unlock faster NBN speeds.

Know exactly how long your NBN installation, change, or fault repair will take based on your location and service class.

Get a new NBN service up and running by checking coverage, choosing your technology type, and selecting the right speed plan for your locat…

Book your NBN installation appointment online using the unique link emailed to you — pick your dates and time slot in minutes.