NBN

Get step-by-step guidance on configuring your CPE router's traffic shaping to match your Ethernet Access service rate for optimal performan…

See the minimum speeds your NBN plan should hit and what to do if it falls short.

Understand what counts as a standard or non-standard NBN installation, and when extra equipment or fees may apply.

Find out when NBN's Professional Install fee applies to your FTTC connection setup.

Decode your NBN service class number to see exactly how ready your address is for connection.

Compare Standard and Premium Grade NBN service tiers to pick the right uptime and support level for your business.

Find out when adding a second NBN service may trigger extra installation fees—and how to avoid them.

See how NTD hardware caps total speed at 1000/400 Mbps when running multiple NBN services on one device.

See the difference between Best Effort and Dedicated Enterprise Ethernet so you can pick the right speed guarantee for your business.

See which NBN installation options apply to your address and connection type before you order.

Plug in your modem and get connected fast—just switch to DHCP and skip the manual setup.

Check if your address qualifies for a free upgrade to full fibre (FTTP) and enjoy faster NBN speeds.

Find out how fast your NBN connection or fault fix can happen based on your location and service type.

Get a new NBN service up and running by checking coverage, picking a plan, and confirming installation details in a few simple steps.

Book your NBN installation appointment online in a few clicks using your personalised email link.