URL Callbacks & Automation
Delivery webhooks, triggers, actions, and opt-in/opt-out flows
URL Callbacks
Specify a callback URL when sending an SMS to receive delivery status notifications as JSON.
Automation Overview
Automation is built around 2 key elements: a trigger and an action. Activate automation in Services > SMS > Manage > Automation ON.
Available Actions
Update Address Book: add or remove contacts from an address book. Forward to Email: messages are forwarded from sms@atomtelecom.com.au. Forward to Webhook: sends an HTTPS request with JSON containing to, from, timestamp, type, and message fields. Send another SMS: configure an auto-reply or forward the message to another number.
Triggers
Select a VMN and filter by content using contains or equals matching, then attach actions. Multiple triggers can be configured per VMN.
Example: Opt-In/Opt-Out
Reply "Yes" to subscribe or "Stop" to unsubscribe. Create Address Book actions for add and delete, then create triggers with filter matching for each keyword.